WOW are people complaining around town about the city secretly forcing resident to pay a 3% surcharge to use a debit or credit card to pay your utility bills. Just when you think they have used every way to squeeze a dime out of residents, they find another way.
When was the last time you went out to eat and paid with your debit card an was told we have to add an additional charge?
We contacted over 15 credit card processing companies and was told by many that it is against their contract with companies for them to charge an additional charge to customers that use a credit or debit card, but not in Dowagiac.
What makes it worse is that they added the charge without informing residents of the surcharge.
The city is telling angry customers that it was in the DDN and the response from residents is they don't read the DDN. They are then told that it will be included in next months bills. Well isn't that nice, you add a surcharge and inform residents a month later.
Out of all the companies we contacted NONE of them charge a 3% fee, the fees ranged from 1.5-2%, if the city is charging 3% that means they didn't shop around for the best deal or they are paying a lower percent and adding a little to it so they can make a few bucks.
After all why would they shop around for a better deal, they don't have to pay the fee we do.
Write in and tell us when the last time you used your debit or credit card and was charged a fee to use it.
Add this to you list or reasons to vote in November.